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Press Releases

Press Releases

The latest news and announcements from Level One

March 16, 2021

Doxim Acquires Pennsylvania-Based Customer Experience and Communications Specialist, Level One

Acquisition will further extend Doxim’s industry expertise and market reach in the utilities, government, and insurance sectors.

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November 13, 2018

Orlando Utilities Commission and Level One to Discuss the Business Case for Cloud Solutions at Cloud for Utilities’ 2018 Summit

Level One announced that it is teaming up with Orlando Utilities Commission (OUC) to discuss “Building a Business Case for Cloud Solutions at Orlando Utilities Commission” during the second annual Cloud for Utilities Cloud Summit.

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October 17, 2018

Level One to Discuss Strategies for Optimizing the Utility Customer Experience at Two October 2018 Events

Level One will be meeting with utility leaders the week of October 22, 2018 during two customer engagement-focused events: EMACS, The Customer Experience Conference (booth 150), and the Utility Payment Conference (booth 305). Key areas of discussion will be solutions for keeping pace with the evolution of customer experience (CX) and findings from Level One’s new whitepaper: 4 Benefits of a Single Customer Platform for Utility Billing, Payments & Customer Communications Management (CCM).

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July 16, 2018

Level One Presents at the National Association of Water Companies (NAWC) Annual Conference, Delivers Insights on Cloud-based Innovations in Customer Service Technology

Level One recently presented at the 2018 National Association of Water Companies (NAWC) Illinois Chapter Annual Conference held in Springfield, IL on June 19. The event gathered leading voices in the private water industry to exchange perspectives on a variety of water utility topics, including Level One’s insights on leveraging cloud solutions to enhance utility customer service.

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November 6, 2017

Level One Announces Upgrade to Its Cloud-Based Customer Interaction Management Solution Suite with Release of OneVIEW® 2.0

Level One as announced an upgrade to its Cloud-based solution suite for customer experience management (CXM) with the release of OneVIEW® 2.0. Level One will be demonstrating new features and functionality of OneVIEW® 2.0 during the Cloud for Utilities Summit, where the company is participating as a Founding Technology Gold Sponsor.

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October 23, 2017

Level One to Participate in Inaugural Cloud for Utilities Summit as Founding Technology Gold Sponsor

Level One has announced its participation as a Founding Technology Gold Sponsor of the first annual Cloud for Utilities Summit, to be held at the Mayflower Hotel in Washington, D.C. from November 5 – 7, 2017. The summit is the first of its kind to address and provide education around the major business issues specifically facing the utility market in transitioning to, securing, and managing Cloud models.

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