As the leading provider of customer communications management for Utilities in North America, we are looking forward to seeing you at CS Week, August 16-19, Tampa, FL. Visit us at booths #619 & #909 and talk to our representatives about Doxim CCM for Utilities, an integrated all-in-one solution purpose-built...
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May 4, 2021 | eBilling and Payments
Utility services and solutions colleagues and partners will meet online at this year’s Oracle Utilities Users Group Conference (OUUG), May 5-6 to share their experiences, insights, and ideas. As a platinum sponsor,...
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March 9, 2021 | eBilling and Payments
Case Study Download Thank you for your interest in Level One’s case study: The City of Olathe, KS, Partners with Level One to Deliver Rapid-Response Payment Arrangement Program During the...
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August 18, 2020 | eBilling and Payments
Billing and Payment Trends that Enhance the Customer Experience (CX) to be presented at EUCI’s Utility Billing and Payments Conference Join utility and industry experts for the Utility Billing and Payment online...
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February 28, 2020 | Customer Experience
As a Platinum Sponsor of the 9th annual Oracle Utilities User Group Conference (OUUG) , we're looking forward to discussing the top CC&B trends on utility providers’ radar for...
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February 3, 2020 | Customer Experience
The stakes have never been higher for customer service and experience in the utilities industry. That’s why Level One is looking forward to talking to utility professionals at CS...
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January 13, 2020 | Customer Experience
When compared to on-premise solutions, cloud-based Customer Experience Management (CXM) solutions offer new and proven benefits for both utility providers and their customers. We discuss 3 key inputs that...
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October 16, 2018 | Cloud-Based Solutions
Whitepaper Download Proven CX Improvements for your Cloud Business Case Thank you for your interest in Level One’s whitepaper: Proven CX Improvements for your Cloud Business Case. Available November...
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October 16, 2018 | eBilling and Payments
Whitepaper Download 4 Benefits of a Single Platform for Billing, Payments & Customer Communications Management (CCM) Thank you for your interest in Level One’s whitepaper: 4 Benefits of a...
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August 29, 2018 | Customer Experience
We’re taking a closer look at the main touchpoints in a utility customer’s journey, and how, by understanding what customers today want, providers can optimize key times of engagement...
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May 10, 2018 | eBilling and Payments
Handling sensitive customer details, such as billing information and banking credentials, is a major responsibility for utility providers. Fill out our checklist of key data security procedures as a...
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