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Payments

Payments

Securely accept payments from any channel

Regardless of the electronic payment method, Level One’s PCI and SOC 2 compliant platform ensures you can manage them easily and securely.


Our Payments solutions are made to work optimally for your customers and your business, giving both the confidence that debit card, credit card, and bank data is protected through the process of tokenization.

We extend this proven security to each of the diverse payment channels we support, providing your customers with easy-to-use, convenient options to make payments in the ways they most prefer. You can also offer additional time-saving features like auto-pay and payment scheduling to help collect funds faster and greatly reduce delinquencies.

payments
 
 
 
  • Secure Options to Pay Their Way

    Give customers choices without worry

    Level One supports payments across channels and helps you deliver the same great experience no matter which option customers choose, using a credit card, debit card, cash, or eCheck – and with the same level of trusted security for which we are known, whether via:

    • Mail
    • Online / Web
    • Mobile / Pay-by-Text
    • IVR
    • Agent / Walk-in
  • Choices that Make e-Payment Appealing

    Streamline and speed collection processes

    Our convenient online payment options help drive e-adoption to lower your costs and accelerate remittance. Customers can choose one-time, recurring or auto-pay options; sign up for electronic alerts of due dates; and pay quickly and securely by phone, text, or the online Customer Self-Service portal.

  • IVR that Streamlines Service

    Automate to optimize phone interactions

    Level One’s IVR solution automates management of calls from customers to check balances, confirm due dates, and make payments, as well as outbound calling for past-due reminders. You can:

    • Address more calls, faster, without adding staff
    • Make it secure and simple for customers to pay via voice
    • Keep customer service focused on more technical issues
  • Tools that Give You Integrated Control

    Seamlessly manage payments across channels

    Level One’s OneVIEW® eBilling & Payments solution allows you analyze payment metrics, review payment history, and manage transaction volume across channels through a single user-friendly interface. Our account validation process eliminates the time and costs associated with unapplied payments and returns while improving customer satisfaction.

 

The Payoff of Payments with Level One

As your single-source partner, Level One simplifies the process of diversifying your payment channels to meet evolving customer preferences – all while keeping their data highly secure and protected.

 

Give Customers More Choices

Choices that lead to greater
satisfaction and faster payment

 

Encourage e-Adoption

Make it easy for customers
to pay in paperless ways

 

Streamline Oversight

Seamlessly integrate and
manage multiple payment channels

 

Rest Assured with Data Secured

Know you’re running on the industry’s
most secure Cloud platform

Optimize your Payments with Level One’s help.

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