Cloud-Based Solutions Archives - Billing and payments, personalized : Billing and payments, personalized

Talking today's billing, payments & customer experience landscape

January 13, 2020

3 Key Insights for Building Your Cloud Business Case

When compared to on-premise solutions, cloud-based Customer Experience Management (CXM) solutions offer new and proven benefits for both utility providers and their customers. We discuss 3 key inputs that make a strong and compelling business case for cloud-based CX investments.

Now is the Time for Cloud-Based Solutions in Utilities, and Here’s Why

Why is cloud technology the remedy to the issues utilities face? We take a look at key cost and communications obstacles for utility providers today, and discuss how cloud-based...